Q: What kind of products do you offer?
A: We offer unstitched fabrics, stitched clothing, embroidery, and customization services. Please note that we only cater bulk orders.
Q: Do you cater to individual customers or businesses?
A: We cater to both individual clients and businesses, including brands, boutiques and resellers.
Q: How can I place an order?
A: You can easily place an order by contacting us through email or WhatsApp. Just share your requirements, and we’ll guide you through the process.
Q: How does the payment process work?
A: We usually ask for advance payment to confirm your order. After that, we dispatch your parcel and provide you with a tracking number from the courier company.
Q: Do you deliver locally or internationally?
A: We deliver both within Pakistan and internationally through reliable courier services.
Q: What is your return or exchange policy?
A: Return or exchange is only entertained if there’s a valid reason. Please contact us with details, and we’ll assist you accordingly.
Q: Do you offer customization for bulk orders?
A: Yes, we do offer embroidery and full customization for bulk orders. We can work with your brand or specific design needs.
Q: What payment method do you use?
A: We use Payoneer for receiving payments. You can contact us to discuss whether a full or partial advance payment suits your order best.
Q: How can I contact you for support or inquiries?
A: You can reach us anytime via email or WhatsApp for questions, orders, or updates.
Q: What is the delivery time?
A: Delivery time depends on your location and the courier service (FedEx or DHL). We’ll provide an estimated time when your order is confirmed.
